Warranty

  • Our products feature covers with Dead On Arrival Warranty (In-Case received Damaged or non working product).DOA should be claims within 2 days after delivery after that we will not responsible to coverage.
  • As a re-seller/importer we are not responsible for any product’s warranty after using the product.customer is responsible to directly contact and claim warranty with manufacturer of the particular product.

 

Returns

  • A refund or exchange can be claimed within 2 days after delivery of the product. The claim will become void after that period.
  • In order to claim the refund or return, the item must be returned in an unused and new condition packed in original factory packing.
  • All Items sold cannot be returned unless.
    • – Factory Defects
    • – Packaging Mistakes

 

Refund

You will be acknowledged the receipt of your item via email once we receive it. On inspection of the item, you will be informed about approval or rejection of your refund via email. In case of approval, your refund will be processed via bank transfer or Store credit coupon. In case of rejection, same products will ship back on your shipment address.

Exchanges

Only defective or damaged items are exchanged.  To exchange with the same item, send us an exchange request on Info@boldiva.in.

*Refund or Store credit coupon also may provided in-case of non availability of same product.

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